RestoPros of West Houston launches Spanish-language website and bilingual 24/7 water and mold damage service

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The Details

"RestoPros of West Houston provides bilingual 24/7 water and mold damage service in the Houston area"RestoPros of West Houston, a TDLR-licensed mold remediation and water damage restoration company, now serves Houston-area homeowners and businesses in Spanish, from the first emergency call to the insurance claim.

RICHMOND, Texas – November 13, 2026 – RestoPros of West Houston, a mold remediation and water damage restoration company licensed by the Texas Department of Licensing and Regulation (TDLR), today launched a Spanish-language version of its website and full bilingual service for homeowners and businesses across West Houston, Katy, Sugar Land, Richmond and Rosenberg. Spanish-speaking customers can now handle every step of a water or mold job in Spanish, from the first emergency call through inspection, remediation, rebuilding and the insurance claim.

The change reflects who lives in the Houston area. After English, Spanish is the most common language in metro Houston, used at home by 30.2 percent of residents, according to the Greater Houston Partnership. In Fort Bend County, more than one in three residents speak a language other than English at home.

Water and mold damage are time-sensitive problems in Houston's heat and humidity, where mold can begin growing on wet drywall, carpet and wood within 24 to 48 hours. Language barriers can slow the steps that matter most: describing the damage, understanding the remediation plan and documenting the loss for an insurance adjuster.

"When water comes through a ceiling at two in the morning, a family should not have to search for the right words in a second language," said Yudy Torres, owner and operator of RestoPros of West Houston. "We built our Spanish service so customers can explain the problem, understand every step and work through their insurance claim with confidence, in the language they speak at home."

The bilingual service covers

24/7 emergency response in English and Spanish at (713) 496-0228, with typical arrival within 60 minutes for emergency calls in the company's service area Mold inspection and remediation for residential and commercial properties, following IICRC S520 standards and Texas mold rules Water damage restoration, including water extraction and structural drying under IICRC S500 standards Reconstruction after remediation, so properties are returned to pre-loss condition by one team Insurance claim coordination, including photo documentation and moisture readings shared directly with adjusters Free inspections, in person or by video, with a written estimate before work begins The new Spanish pages, available at moldremediationbyrestopros.

com/es/inicio/, also explain Texas requirements that many property owners do not know. Under state rules, mold covering 25 contiguous square feet or more must be handled by a TDLR-licensed remediation contractor, working from a protocol written by a separate licensed mold assessment consultant. After a project passes clearance, owners receive a Certificate of Mold Damage Remediation, a document that insurers may request and that Texas sellers must disclose to buyers.

RestoPros of West Houston holds TDLR mold remediation license RCO1736, is an IICRC-certified firm and is accredited by the Better Business Bureau with an A+ rating. The company serves residential customers as well as property managers, commercial building owners and real estate professionals.

Homeowners and businesses can request service in Spanish or English by calling (713) 496-0228 at any hour, emailing [email protected] or using the Spanish contact form at moldremediationbyrestopros.com/es/contacto/.

About RestoPros of West Houston

RestoPros of West Houston is a locally owned mold remediation and water damage restoration company based in Richmond, Texas, near the Grand Parkway. Part of the RestoPros franchise system, it serves homeowners and businesses in West Houston, Katy, Sugar Land, Richmond, Rosenberg and nearby communities in Fort Bend and Harris counties. The company is licensed by the Texas Department of Licensing and Regulation (license RCO1736), IICRC-certified and BBB-accredited, and offers 24/7 emergency service in English and Spanish. More information is available at moldremediationbyrestopros.com.